Privacy Policy
In accordance with the GDPR, you now also have the opportunity to download and delete your user data stored with us via the "My Data" page.
The privacy statement concerns how CarePacks collects and uses information about visitors to our websites. The statement contains information you are entitled to when information is collected from our website (Personal Data Act § 19) and general information about how we process personal data (Personal Data Act § 18, 1st paragraph).
CarePacks is responsible for the company's processing of personal data. It is voluntary for those visiting the websites to provide personal information in connection with services such as receiving newsletters and using the share and tip service. The basis for processing is the consent of the individual unless otherwise specified.
Google Analytics
As an essential part of the work to create a user-friendly website, we look at the user pattern of those who visit the site. To analyze the information, we use the analysis tool Google Analytics.
Google Analytics uses cookies (small text files that the site stores on the user's computer) that register the user's IP address and provide information about the individual user's movements online. Examples of what the statistics answer are; how many visit different pages, how long the visit lasts, which websites the users come from, and which browsers are used. None of the cookies allow us to link information about your use of the site to you as an individual. Data related to cookies are automatically deleted 14 months after registration. You can manage the use of cookies yourself.
The information collected by Google Analytics is stored on Google's servers in the USA. The received information is subject to Google's privacy guidelines.
An IP address is defined as personal information because it can be traced back to specific hardware and thus to an individual. CarePacks anonymizes the user's IP address before the information is stored and processed by Google. Thus, the anonymized IP address cannot be used to identify the individual user.
Your IP address is also logged for a short period by our web servers. The user's IP address, time, web address, HTTP status, the number of bytes sent, HTTP referer, and HTTP user agent are logged for 15 days. The log is then automatically deleted.
ManageWP
We use ManageWP for backup and maintenance of the website. Backups are stored on ManageWP's servers in the USA. All content in the backups is subject to ManageWP's privacy guidelines.
We use Facebook Pixel to register clicks on ads we run on Facebook. All data is stored on Facebook's servers and is subject to Facebook's privacy guidelines.
Hotjar
We use Hotjar to improve the customer experience and for general optimization of user-friendliness. All data is stored on Hotjar's servers and is subject to Hotjar's privacy guidelines.
Search
CarePacks stores information about which search terms users use on our websites via Google Analytics. The purpose of the storage is to make our information offer better. The search usage pattern is stored in aggregated form. Only the search term is stored, and they cannot be linked to other information about the users, such as IP addresses.
Nyhetsbrev
It is possible to subscribe to newsletters and information about Human Web's events for anyone who wants to receive such information. To send an email, you must register an email address. To invite you to relevant events, we also register which company you work for. This information is not shared with other companies and is deleted when we are informed that you no longer wish to receive information from us. The information is also deleted if we receive feedback that the email address is no longer active. MailChimp processes the newsletter.
Comments/Product Reviews
Where users can comment on articles, they are required to provide a name and email address. The name and email address will not be published with the comment but are stored by Human Web so that the user can comment on articles later.
Login with Common User Management
Some services require logging in via Human Web's common user management. In these, it will be possible to register a name, email, phone, organization, and website. The information is not shared with others.
Site and Service Functionality
Cookies are used in the operation and presentation of data from websites. Such cookies may contain information about the language code for the language chosen by the user. There may be cookies with information that supports the load balancing of the system, ensuring all users the best possible experience. For services that require login or search, cookies may be used to ensure that the service presents data to the right recipient.